Reply to every review in seconds, not days.
Vizogen pulls every Google review into one inbox, detects sentiment and drafts a personalised reply you can send with one tap — so your rating, response rate and local ranking all keep climbing.
- <2 min
- Average response time
- +0.6★
- Typical rating lift
- 24/7
- New review monitoring
100%
reviews answered
From idea to live in minutes.
A simple flow your team can run every single week without training.
Sync your reviews
All past and incoming Google reviews land in a single inbox across every location.
Read the sentiment
Each review is tagged positive, neutral or negative and grouped by the topic customers mention.
Generate a reply
AI writes a specific, human-sounding response that references what the customer actually said.
Send and track
Publish the reply to Google, then watch response rate and rating trends in your dashboard.
Everything inside Review Management
AI reply drafts
Context-aware replies in your tone, ready to edit — never a copy-paste template.
Rating dashboard
Track average rating, review volume and response rate over time per location.
Smart filters
Sort by unanswered, low-star or keyword so urgent feedback never slips through.
Instant alerts
Get notified the moment a 1 or 2-star review arrives so you can recover the customer fast.
Escalation notes
Add internal notes and assign follow-ups to staff without leaving the inbox.
Theme insights
See recurring complaints and compliments to fix real operational issues.
Stop doing it the hard way.
Doing it manually
- Reviews sitting unanswered for weeks
- Same generic 'Thank you!' on every review
- Missing angry reviews until damage is done
- No visibility across multiple branches
- Rating slowly drifting downward
- Feedback themes never analysed
With Vizogen
- Every review answered within minutes
- Personalised, specific replies each time
- Instant alerts on negative feedback
- One inbox for all locations
- Rating and response rate trending up
- Clear insight into what customers repeat
Questions, answered.
Turn reviews into your strongest sales channel.
See your own review inbox in a free demo — including AI replies drafted for real reviews on your profile.